Sunday, June 27, 2010

Tally Ho!


NCL Training in LON 5
Originally uploaded by CareVacations
Yep, you guessed it, CareVacations is in London! Okay, not all of us are in London, but several of us are.

In addition to our European Operations center being located in London, CareVacations often visits periodically to visit our cruise line partners.

First stop on our journey was at the Norwegian Cruise Line offices in London. Here we visited with staff, delivered goodies, trained NCL staff on CareVacations programs and equipment, and more!

"It's one of the many advantages our partners have by working with CareVacations," says Susan Stilwell, Vice President and Co-Owner of CareVacations. "We offer annual training on all our programs and equipment, to ensure that our partners are seeing the very same products CareVacations provides to the cruise passengers."

Education is a key element to selling a product with confidence. Cruise lines have come to rely on the quality and service that only CareVacations can provide to our mutual clients, as well as on board the many vessels at sea. Part of that confidence comes the trust in our expertise and our commitment to educating those around us.

"We really enjoy meeting everyone who takes the time to support our company," says Don Stilwell, President and Co-Owner of CareVacations. "It's our responsibility to offer the support and education necessary for cruise line staff to feel confident in knowing CareVacations is going to help in any way we can. The CareVacations training program is an opportunity for our partners to learn, experience, and ask questions of the most qualified Disability Specialists in the industry."

If you're interested in learning more about CareVacations and partnering with us, feel free to call us at 877-478-7827 or visit our website at www.carevacations.com.

About CareVacations:

CareVacations is the most recognized and respected provider of special needs equipment and services such as wheelchairs, oxygen equipment, mobility scooters, medical beds and more for all major cruise lines. CareVacations is an international company with headquarters in Ft. Lauderdale, Florida – Leduc, Alberta - Seattle, Washington and the United Kingdom, as well as agent offices and warehouses in cruise ports worldwide. CareVacations has set the standard for providing services for travelers with special needs since 1988.

Thursday, June 17, 2010

ADA protections come aboard cruise ships - Tampa Bay Business Journal

ADA protections come aboard cruise ships - Tampa Bay Business Journal

The U.S. Department of Transportation on Thursday announced the first federal rule to provide Americans with Disabilities Act protections to people with disabilities traveling on boats and ships.
The rule applies to vessels operated by public entities, such as public ferry systems, and vessels operated by private entities, such as cruise ships, a release said.

The rule prohibits vessel operators from charging extra for accessibility-related services, requiring passengers to furnish their own attendants or denying passengers access based on disability.

Vessel operators will be required to provide information about the accessibility of their facilities and services and make someone available to address accessibility concerns, the release said.

The rule will ensure fair treatment for people with disabilities who travel by ship or boat, U.S. Secretary of Transportation Ray LaHood said in the release.

U.S. Department of Justice regulations cover vessels operated by private entities not primarily engaged in the business of transporting people, such as fishing charters and dinner cruise boats.
Tampa home ports four vessels from three cruise lines, including Carnival Cruise Lines, Holland America, Royal Caribbean, according to the and Port of Tampa website.

Norwegian Cruise Line also will home port a vessel in Tampa in the 2011-2012 season.

CareVacations is "On Board" with Social Media

Companies from every corner of the world and every industry imaginable have tapped in to the world of social media and social networking, and CareVacations is no exception to this.

If you're on the Internet, you can find CareVacations at just about every turn...

Visit the updated CareVacations website and learn what we're all about; don't forget to save us in your FAVORITES! Are you on Facebook? So are we! Come visit us on Facebook and "LIKE" our page! Here's where you can keep up with our promotions and specials, read about events we're attending and where you can meet us, and more! Our Facebook page also links to our Twitter and Blog, so even if you're not on Twitter or don't have time to subscribe to a blog, you can get it all in one place!

If you're on Twitter, follow us! Here we'll send out industry updates, we'll pass along things and people we like and we think you'll like, and we'll share deals with you. You might even catch us Tweeting about the latest movies and favorite spots to eat and stay... a little something for everyone.

CareVactions is new to Yelp and we have a new company profile on LinkedIn, so check us us, leave us feedback, and watch for more!

See you on the Internet!